Terms & conditions

Paragraph 1 – Conclusion of the Contract

The rental agreement is concluded as soon as the tenant clicks on “Book now” on the website. By completing the online booking, the tenant confirms that they have understood and accepted the “General Terms and Conditions / Rental Conditions.

Paragraph 2 – Arrival and Departure

Check‑in is possible from 3:00 p.m. on the day of arrival. Check‑out must take place no later than 10:00 a.m. on the day of departure. At the end of the rental period, the holiday accommodation must be vacated, swept clean and handed over in proper condition, and the keys must be returned.

The following tasks are the guest’s own responsibility: stripping the bed linen, washing used dishes, cleaning the oven, emptying the refrigerator and emptying the rubbish bins.

Paragraph 3 – Rental Property and Terms of Use

The landlord provides the tenant with the holiday property specified in the booking confirmation, including its inventory and related equipment. The property may be occupied by no more than the number of persons stated on our website and in the contract (including children of all ages).

The accommodation is primarily intended for families and couples. Groups, even if spread over several houses, require the landlord’s express approval before booking. The landlord is entitled to refuse a group that has not been approved and to terminate the contract without refund of the rent.

Bei Überbelegung oder nicht genehmigter Gruppennutzung dürfen sämtliche Personen ohne vorherige Ankündigung des Objekts verwiesen werden; der Vertrag endet in diesem Fall mit sofortiger Wirkung ohne Rückzahlung.

In the event of over‑occupancy or use by a group without approval, all persons may be asked to leave the property without prior notice; in this case, the contract ends with immediate effect and no refund will be given.

Unforeseeable noise disturbances (e.g. construction work, neighbours, traffic) may occur; on the coast, increased tourist activity, possibly at night, must be expected during the summer months. Liability for this is excluded. Internet access is a voluntary additional service provided by the owner for leisure and not for business purposes; its availability and quality depend on network conditions and are not guaranteed."

Paragraph 4 – Rental Price, Payment and Security Deposit

The total rental price, including any additional services booked, is set out in the booking confirmation. The deposit stated there must be transferred to the landlord’s account by the specified due date at the latest.

If the tenant is more than 7 days in arrears with the deposit, the landlord is entitled to terminate the contract without notice and to relet the property.

Security deposit: A security deposit of €200 is due together with the final payment and will be refunded after the rental property has been properly returned. The deposit will be settled no later than one week after the end of the rental period.

Costs for damage and/or missing or inadequate final cleaning will be deducted from the deposit. If these costs exceed the amount of the deposit, the difference will be charged additionally. If no deposit has been paid, any damage or cleaning costs will be invoiced after the end of the rental period.

Paragraph 5 – Liability and Duties of the Tenant

The tenant is liable for any damage to the rental property, movable items or other installations culpably caused by them or by accompanying persons. Any defects identified upon takeover and/or during the rental period must be reported to the landlord without delay and in an appropriate form.

Paragraph 6 – Defects, Complaints and Remedial Action

Any inadequate cleaning, damage or other defects identified on arrival must be reported immediately. In the event of a complaint, the landlord must be granted a reasonable period to remedy the situation/provide subsequent performance.

An early departure without the prior consent of the landlord is at the tenant’s own risk and expense.

The landlord decides on the type and scope of remedial action. Claims for damages of any kind are excluded, without prejudice to mandatory statutory rights.

Paragraph 7 – Cancellation and Early Termination of the Stay

If the tenant withdraws from the contract (cancels) before the start of the rental period without naming a new tenant who enters into the contract under the same conditions, the following flat‑rate compensation shall apply – insofar as no replacement rental can be achieved – taking into account saved expenses:

up to 49 days before the start of the rental period: 20% of the rental price
up to 35 days before the start of the rental period: 40% of the rental price
up to 21 days before the start of the rental period: 60% of the rental price 60 % des Mietpreises
up to 14 days before the start of the rental period: 90% of the rental price
later than 14 days before the start of the rental period: 100% of the rental price

Cancellations/terminations must be made in writing; the date of receipt by the landlord is decisive.

If the tenant terminates the stay early for reasons that do not fall within the landlord’s sphere of risk, the obligation to pay the full rental price remains in force.

Paragraph 8 – Written Form, Severability Clause, Place of Jurisdiction

Amendments and additions to these General Rental Conditions must be made in writing. This also applies to any waiver of the written form requirement.

Should individual provisions of these conditions be or become invalid or unenforceable, the validity of the remaining contractual provisions shall not be affected. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic intent of the parties.

Place of jurisdiction: Ulcinj/Bar, Montenegro.
Applicable law: Montenegrinisches Recht.